"It’s hard to find great vendors and truly dedicated partners, but BrownCOW ranks at the top of our list."

Jennifer G., Executive Director, Ronald McDonald House Charities of Greater Cincinnati

IT Managed Services

As the owner of a small- to mid-size business, you know that managing your day to day IT needs can be a challenge. Eliminate your IT burden and let BrownCOW be your IT managed service provider with dedicated, proactive support.

With a Managed Services Agreement, Ohio and Kentucky businesses can take advantage of reliable, ongoing services.

IT managed services in Kentucky, Ohio or nationwide may also include:

Our customizable services eliminate the day-to-day worry of IT and allows you to focus on what you care about most – your business.

Budgeting

For clients with a Managed Service Agreement (MSA), budgeting for IT support typically becomes a fixed monthly cost. Occasionally, work requested falls outside the scope of the MSA, but we include most normal activities within the agreement. Server maintenance, PC and software support, Helpdesk and PC setups are all covered. Major upgrades and projects are billed at a discounted rate.

BrownCOW is your complete IT audit manager in the Cincinnati area and beyond. As part of your managed services agreement or within a single engagement agreement, BrownCOW will perform a thorough audit of entire IT infrastructure, including LAN, WAN, remote access, networking hardware and software, data security and more.

You may establish a single engagement agreement to resolve a problem or enhance a system. The agreement will include rates, technical requirements and expectations. This open-ended contract provides maximum flexibility for our clients.

You Have Options – Single Engagement or Longer Term

BrownCOW is your complete IT audit manager in the Cincinnati area and beyond. As part of your managed services agreement or within a single engagement agreement, BrownCOW will perform a thorough audit of entire IT infrastructure, including LAN, WAN, remote access, networking hardware and software, data security and more.

You may establish a single engagement agreement to resolve a problem or enhance a system. The agreement will include rates, technical requirements and expectations. This open-ended contract provides maximum flexibility for our clients.