"It’s hard to find great vendors and truly dedicated partners, but BrownCOW ranks at the top of our list."

Jennifer G., Executive Director, Ronald McDonald House Charities of Greater Cincinnati

Partnership Philosophy

If you’re considering outsourcing your IT department, you can count on BrownCOW to become your trusted partner. Personal service is the foundation of our philosophy, and as your IT company partner in Cincinnati, Ohio, we treat your business like our own. We specialize in understanding the unique needs of your business and those of your staff. Our experience with small- to mid-size companies in various industries provides us with the ability to tailor custom solutions for you and your staff. We work with your staff personally to assure clear communication and solutions that they understand. We understand that technical consulting only helps if you can base decisions on it that keep your company competitive.

Partnership Advantages

There are many IT outsourcing advantages that come with a BrownCOW partnership. Because we consider ourselves a part of your team, we have a vested interest in your success. We will decipher the often confusing language of technology and help you make sound technology choices today, while ensuring your technology resources can meet future demands. You and your staff can focus on your customers and feel confident in reliable IT systems. Our focus remains on supporting the systems that keep your company running smoothly.

Priority Service

Since our clients have made a commitment to BCT, we will always prioritize service requests for them. All hands on deck in an emergency, this is our policy. We will pull all available resources from any non-critical duties to help with a down time emergency.

Consulting Services

A BrownCOW Managed Service Agreement (MSA) includes server monitoring, consulting, planning and recommendations.

You are gaining a business partner - a trusted source you can call for advice on any related issue without concern for the clock. MSA clients may receive regular reviews of their IT and business planning at no additional charge. BrownCOW will also provide specifications for PCs, servers and network equipment prior to purchase. We also will provide recommendations for IP phone systems, mobile devices and copiers. Our experience and broad customer base provides our MSA clients access to proven solutions that save money and time. We understand that technical consulting only helps if you can base decisions on it that keep you company competitive.